The Mise en Place for ultimate success.
The Mise en Place for ultimate success.
Engage with your guests as friends – by knowing what they like. Our platform is your restaurant’s complete digital marketing stack. Choose 1, 2 or all of our solutions and add on as you grow.
Engage your guests with:
Engage your guests with:
Email marketing
Send personalized, ready-made digital email marketing journeys that are proven to deliver ROI.
SMS marketing
Send at-the-moment text messages to your most loyal customers and get them in the doors more often.
WiFi marketing
Offer a WiFi marketing system that increases brand engagement, manages in-store guest space and measures foot traffic.
Personalized rewards
Get rid of costly $1-to-1 point size-fits-all loyalty programs, once and for all. GoGoGuest loyalty programs both excite current fans and encourage non-loyal members to participate.
How We Do It:
Dynamic groups and journeys
Now that you have all your data in one place, group guests by location, purchase habits, and more for personalized marketing offers they’ll be excited to take you up on.
Guest engagement
Easy-to-use pre-made campaigns and journeys for Email & SMS that are frictionless for your brand and delightful for guests.
Guest analytics
Know which campaigns contributed to ROI from guest discovery via ads or social media to first-time purchase conversion.
Brands we’ve partnered with
Why Personalization Matters
The Know, Grow & Tow Engagement Method
GoGoGuest customers experience:
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%
Know
56% Retention Probability. When you create restaurant loyalty programs and offers around what guests want - based on data that shows what they like - you get increased guest retention. 56% of guests stay loyal to brands that “get them”. The good news is, you don’t have to spend all your time tracking guest habits - GoGoGuest does it for you.
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%
Grow
50% Increased Visits. Guests who get rewarded, come back often… just like Pavlov’s dogs. Improved loyalty programs deliver an increase from 2 to 3 average visits per month - meaning that you can grow ROI just by making a few data-backed changes to your outreach and programs.
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%
Tow
75% New Sign-Ups. Grow exponentially when you use a strategy that has concrete data behind it that’s from your customers. Restaurants that use their own data to create new and improved loyalty programs that give guests what they want see 75% new loyalty program sign-ups of non-member guests.
The GoGoGuest Method For Guest Journey Marketing
It's easy to get started
Our Customer Data Platform lets you see the entire guest journey through their purchase patterns, from their first purchase through each time they pick a new trend or favorite. Here’s how that translates to personalized marketing efforts, in real time:
Test, Refine & Repeat
- Send an email or SMS, try a loyalty program and more – and see how guests respond.
- Add, subtract and edit offers and programs to see what loyal, and new, guests love the most.
- Once you’ve found what works, use it! Then, test more offers and systems to get even more sales.
"A lot of people come into our brewery every day," Smith said. Our taproom marketing programs that we run on GoGoGuest let us stay in touch with every guest segment, presenting them with great deals and offers on beers, merch, and other stuff they want."
Nicole Smith
Owner, South Lake Brewing Company
We Work With:
Packages
Quick Start Package
Need a jumpstart?
All the support you need to set up email, SMS and digital marketing for success, fast. We’ll help you build a roadmap to launch, set up your account, provide personalized training, and do an initial assessment of list health.
Strategic Services
Dig into your data, insights and opportunities
An annual service that provides you with a full implementation team focused on executing a comprehensive guest engagement program for your business and brand. Our team of experts will work with you to keep an eye on key delivery metrics, share best practices and make specific recommendations to continuously improve your overall digital guest experience.
World-Class Customer Service & Support
You’re determined to succeed. We’re determined to help. Learn why both young and established organizations trust GoGoGuest. See what we’re about.
GoGoGuest rises above other options because:
- Well-designed, forward-thinking engineering is always at the forefront of our minds.
- We don’t believe in one-size-fits-all, so our services are built for any type and size of restaurant business.
- We have real humans that work with you that are available for any issue.
- We help you take realistic action that works with menu engineering, market basket analysis and product mix optimization.
- We’ll tell you your top consistently selling products, who is buying them and which products are costing you rather than making you money.
A flexible platform that’s made for the restaurant industry
- Scalable platform that grows with you
- Seamless integration with third-party apps
- 360-degree guest profiles
- Guest journeys triggered by behavior
- Personalized messaging with email, SMS, WiFi and loyalty programs
- Menu engineering/product mix
“We're stepping up our digital marketing game using GoGoGuest's guest engagement data driven platform and we're seeing results! Their customer success team has never let us down.”
Becky Tachihara
Education and Innovation Manager, Coffeebar
“From improving the guest experience with WiFi marketing to understanding purchase patterns, GoGoGuest is the storefront and customer marketing solution every independent coffee shop business owner should use.”
Catherine Vera Milligan
OWNER
Start marketing your restaurant better today.
Create excitement and sales à la personalization.
Get To Know Your Guests Better.
Talk to an expert today.
