Real-time relationships with hungry guests.

Real-time relationships with hungry guests.

Just Don’t Call Them “late for dinner”

But make that texting. Send texts timed to perfection, just like your food. They’ll have the ideal excuse to come in and order their favorites, or try something new!

Text messages delivered at just the right moment.

Send real-time offers to guests

75% of guests would rather get promotions via text. Communicate the way people prefer, at optimum times for each guests’ visiting habits.

Get them coming back again and again

Restaurants who send text offers to high-value guests see ROI 10x faster than any other channel. Get them to visit more with offers just for them.

Make it a 2-way conversation

58% of people say texting is the ideal way for businesses to reach them. And, guests will text first, and will text you back. Get two-way communication with SMS.

Make sure your messages get seen

Text messages have a 98% open rate, so make sure you send messages and offers guests will love to open throughout their day!

What You Get With SMS Marketing Tools

A paper plane moving forward to represent SMS deliverability
99% deliverability

Easily send and manage all your contacts in one place. Ask for double-opt in for the best guest experience and campaign performance.

Three hexagons with one customer inside each to represent customer segments
Guest segmentation

Create lists of like-minded guests for hyper-targeted SMS offers based on behavioral insights from prior campaigns and purchase patterns.

A cellphone with an arrow pointing at the screen to represent SMS Marketing and mobile landing pages
Media & mobile landing pages

Send SMS with visual image and a mobile landing page or a link shortener for your own landing pages or QR codes.

Two messages overlapping to represent a two way messaging
Two-way messaging

Built-in two-way messaging for restaurant brands who are looking to introduce a concierge level of service for their most distinguished and loyal fans.

A cellphone with a text message in the center of the screen
SMS template gallery

Choose from our gallery of easy to use SMS templates to personalize your offer, reward or event invitation.

A document with data and a magnifying glass to se
Reports and insights

Easily access immediate results for SMS campaigns in your inbox with GoGoGuest sales analytics.

Brands we’ve helped

Edley's bbq logo, famous nashville fast-casual restaurant that partnered with GoGoGuest
Blue Oak bbq logo, a fast-casual restaurant that partnered with GoGoGuest
Pancho and Lefty logo, a cantina that partnered with GoGoGuest
Fiction Coffee logo, a coffee shop that partnered with GoGoGuest
Slowpokes logo, a coffee shop and roastery that partnered with GoGoGuest
Cafe Fiore logo, an award winning restaurant that partnered with GoGoGuest
PLNT Burger logo, a fast casual vegan restaurant that partnered with GoGoGuest
The Gramercy logo, a full service restaurant and club that partnered with GoGoGuest
Himmel Haus logo, a Full service German restaurant and taproom that partnered with GoGoGuest
KiKi On The River logo, a full service restaurant and bar that partnered with GoGoGuest
Serafina Miami logo, a full service italian restaurant that partnered with GoGoGuest
South Lake Brewing logo, a brewery that partnered with GoGoGuest

Why Personalization Matters

The 3 Whys Of SMS

Let’s make it a real relationship.

0 %

Want to text you

People just find texting easier - that’s why 69% of your guests want to be able to text you as their preferred method of contact. Guests are 4.5x more likely to respond to texts over email, and 34% of guests initiated a text convo with a business, so go ahead and start texting!

0 x5

Higher click-through rate than email

Making sure guests receive your messages is one thing; seeing them click to get your offers or make purchases is another level entirely. Guests are constantly opening texts throughout the day, so why not make yours one they can be excited about?

0 %

Will opt-in for time-sensitive promotions

Wondering how to get guests into texting you? Send them promotions that are time-sensitive, making it both more convenient and fun. Try texting guests using personalized messages with the power of data à la GoGoGuest!

The GoGoGuest Method For Guest Journey Marketing

It is easy to get started

Our Customer Data Platform lets you see the entire guest journey through their purchase patterns, from their first purchase through each time they pick a new trend or favorite. Here’s how that translates to personalized marketing efforts, in real time:

Test. Refine and repeat

"At first we were unsure about texting our local audience. Then we tried it on our Pit Master's Choice specials. I get our 40 something dudes complimenting me on how they look forward to our sms messages every Monday and our specials.”

Will Newman

CEO and Founder, Edley’s Restaurant Group

We Offer SMS Marketing For

A fast casual restaurant plate on the way to be delivered
Fast Casual
Restaurants
A Full service restaurant showing a plate, a fork and a spoon
Full-Service
Restaurants
A hot and tasty cup of coffee from a coffee shop
Coffee Shops
Two glasses of beer toasting at a bar or taproom
Taprooms & Bars
A small store from a food hall showing a cook inside
Food Halls
An open food truck
Food Trucks
A cloud with a fork, a knife and a spoon to represent a cloud kitchen
Cloud Kitchens

Packages

Quick Start Package

Need a jumpstart?

All the support you need to set up email, SMS and digital marketing for success, fast. We’ll help you build a roadmap to launch, set up your account, provide personalized training, and do an initial assessment of list health.

Strategic Services

Dig into your data, insights and opportunities

An annual service that provides you with a full implementation team focused on executing a comprehensive guest engagement program for your business and brand. Our team of experts will work with you to keep an eye on key delivery metrics, share best practices and make specific recommendations to continuously improve your overall digital guest experience.

World-Class Customer Service And Support

You’re determined to succeed. We’re determined to help. Learn why both young and established organizations trust GoGoGuest. See what we’re about.

GoGoGuest rises above other options because:
A flexible platform that’s made for the restaurant industry

Start marketing your restaurant better today.

Create excitement and sales à la personalization.

Ready To Send That Text?

Contact us today.

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