Real-time relationships with hungry guests.
Real-time relationships with hungry guests.
Just Don’t Call Them “Late for Dinner"
But make that texting. Send texts timed to perfection, just like your food. They’ll have the ideal excuse to come in and order their favorites, or try something new!
Text messages delivered at just the right moment.
Send real-time offers to guests
75% of guests would rather get promotions via text. Communicate the way people prefer, at optimum times for each guest's visiting habits.
Get them coming back again and again
Restaurants who send text offers to high-value guests see ROI 10x faster than any other channel. Get them to visit more with offers just for them.
Make it a 2-way conversation
58% of people say texting is the ideal way for businesses to reach them. Plus, guests will text first, and will text you back. Get two-way communication with SMS.
Make sure your messages get seen
Text messages have a 98% open rate, so make sure you send messages and offers guests will love to open throughout their day!
What You Get With SMS Marketing Tools
99% deliverability
Easily send and manage all your contacts in one place. Ask for double-opt in for the best guest experience and campaign performance.
Guest segmentation
Create lists of like-minded guests for hyper-targeted SMS offers based on behavioral insights from prior campaigns and purchase patterns.
Media & mobile landing pages
Send SMS with visual image and a mobile landing page or a link shortener for your own landing pages or QR codes.
Built-in two-way messaging for restaurant brands who are looking to introduce a concierge level of service for their most distinguished and loyal fans.
SMS template gallery
Choose from our gallery of easy to use SMS templates to personalize your offer, reward or event invitation.
Reports and insights
Easily access immediate results for SMS campaigns in your inbox with GoGoGuest sales analytics.
Brands we’ve helped
Why Personalization Matters
The 3 Whys Of SMS
Let’s make it a real relationship.
Want to text you
People just find texting easier - that’s why 69% of your guests want to be able to text you as their preferred method of contact. Guests are 4.5x more likely to respond to texts over email, and 34% of guests initiated a text convo with a business, so go ahead and start texting!
Higher click-through rate than email
Making sure guests receive your messages is one thing; seeing them click to get your offers or make purchases is another level entirely. Guests are constantly opening texts throughout the day, so why not make yours one they can be excited about?
Will opt-in for time-sensitive promotions
Wondering how to get guests into texting you? Send them promotions that are time-sensitive, making it both more convenient and fun. Try texting guests using personalized messages with the power of data à la GoGoGuest!
The GoGoGuest Method For Guest Journey Marketing
It's easy to get started
Our Customer Data Platform lets you see the entire guest journey through their purchase patterns, from their first purchase through each time they pick a new trend or favorite. Here’s how that translates to personalized marketing efforts, in real time:
Test, Refine & Repeat
- Send an email or SMS, try a loyalty program and more – and see how guests respond.
- Add, subtract and edit offers and programs to see what loyal, and new, guests love the most.
- Once you’ve found what works, use it! Then, test more offers and systems to get even more sales.
Will Newman
CEO and Founder, Edley’s Restaurant Group
We Offer SMS Marketing For
Fast Casual
Restaurants
Full-Service
Restaurants
Coffee Shops
Taprooms & Bars
Food Halls
Food Trucks
Cloud Kitchens
Packages
Quick Start Package
Need a jumpstart?
All the support you need to set up email, SMS and digital marketing for success, fast. We’ll help you build a roadmap to launch, set up your account, provide personalized training, and do an initial assessment of list health.
Strategic Services
Dig into your data, insights and opportunities
An annual service that provides you with a full implementation team focused on executing a comprehensive guest engagement program for your business and brand. Our team of experts will work with you to keep an eye on key delivery metrics, share best practices and make specific recommendations to continuously improve your overall digital guest experience.
World-Class Customer Service And Support
You’re determined to succeed. We’re determined to help. Learn why both young and established organizations trust GoGoGuest. See what we’re about.
GoGoGuest rises above other options because:
- Well-designed, forward-thinking engineering is always at the forefront of our minds.
- We don’t believe in one-size-fits-all, so our services are built for any type and size of restaurant business.
- We have real humans that work with you that are available for any issue.
- We help you take realistic action that works with menu engineering, market basket analysis and product mix optimization.
- We’ll tell you your top consistently selling products, who is buying them and which products are costing you rather than making you money.
A flexible platform that’s made for the restaurant industry
- Scalable platform that grows with you
- Seamless integration with third-party apps
- 360-degree guest profiles
- Guest journeys triggered by behavior
- Personalized messaging with email, SMS, WiFi and loyalty programs
- Menu engineering/product mix
Start marketing your restaurant better today.
Create excitement and sales à la personalization.
“We're stepping up our digital marketing game using GoGoGuest's guest engagement data driven platform and we're seeing results! Their customer success team has never let us down.”
Becky Tachihara
Education and Innovation Manager, Coffeebar
“From improving the guest experience with WiFi marketing to understanding purchase patterns, GoGoGuest is the storefront and customer marketing solution every independent coffee shop business owner should use.”
Catherine Vera Milligan
OWNER
Ready To Send That Text?
Contact us today.
