Klaviyo
Optimize your in-store guest experience with GoGoGuest and Klaviyo - perfect for retail and food service businesses with a growing Shopify eCommerce channel
The integration between Klaviyo and GoGoGuest offers independent coffee shop and restaurant owners who are aiming to grow their eCommerce presence. For example, with GoGoGuest you can seamlessly personalize your customer experience by consolidating all your data from multiple sources in Klaviyo including data from your guest WiFi, cloud POS and eCommerce.
Grow your first-party data from multiple sources in Klaviyo
To succeed as a coffee shop or restaurant owner, it's crucial to have the right technology stack and guest engagement tools. Klaviyo and GoGoGuest offer a seamless integration through an API key, without the need for custom development or expensive engineers.
GoGoGuest serves as a trusted integration partner for Klaviyo, allowing you to easily centralize all your customer data from different sources. By leveraging GoGoGuest's integrations, you can gain a comprehensive understanding of your audience's lifecycle journey and identify subscribers who are most likely to convert into online shoppers, in-store customers or both.
A reliable integration partner like GoGoGuest can help streamline customer experiences, improve operational efficiency, and capitalize on new technologies. With the right integration, you can enhance your business and stay ahead of the competition.
Optimize your guest WiFi experience
WiFi marketing is a digital marketing strategy that utilizes WiFi networks to connect with customers. By setting up a WiFi network in a public area and providing free or paid access to users who sign up, businesses can target guest WiFi users with personalized messages. This approach leads to increased brand awareness, a significant boost in new customer acquisition, and an opportunity to increase the average spending per visit.
For Klaviyo customers who also offer an in-store restaurant or retail experience, integrating their guest WiFi with GoGoGuest's captive portal solution with the goal of converting those customers into online shoppers is a seamless process. Doing so allows businesses to capture customer data with permission when accessing the guest WiFi, whether a purchase is required or not. The collected information is securely stored and centralized in the business's Klaviyo account, enabling them to leverage the data for targeted email marketing campaigns. By combining WiFi marketing with Klaviyo, businesses can enhance their customer engagement and optimize their overall marketing efforts.
Convert in-store shoppers into digital fans with GoGoGuest and Klaviyo
When in-store data sources are integrated into your Klaviyo first-party data sources, the natural next step is to create customer journeys that will help your team unlock deeper insights about your customers. With the right data, restaurants and retailers have the opportunity to glean insights that could elevate the performance of your business. Here are a few examples.
- Unlock who among your shoppers are local to a specific store location
- Learn about your unique consumer segments in a specific location
- Who among your in-store shoppers could be candidates for subscription services or your online products?
Once data is captured and sent to your Klaviyo account, you'll gain the opportunity to test a number of messages and automations.
Who should use Klaviyo with GoGoGuest?
- Quick Service Restaurants
- Fast Casual Restaurants
- Full Service Restaurants
- Cafes and Coffee Shops
- Craft Breweries
- Bars and Clubs
- Retail, Pop-Ups and Shopping Centers
Klaviyo and GoGoGuest have had a significant impact on our business. We experienced a 20x growth in our subscriber base and an increase in average spend per visit from guest WiFi users. The most beneficial aspect is that we were able to convert these users into online coffee subscriptions, resulting in improved sales performance across all our channels.
Conclusion
By taking advantage of the GoGoGuest and Klaviyo integration businesses gain the power to enhance customer loyalty, gain insights into customer preferences, enhance the customer experience, and drive sales performance.
Choose from our over 30+ restaurant management technology partners. Get started today and drive more business with GoGoGuest and Klaviyo!