The only way to give customers promotions, loyalty rewards and advertising that is personalized and unique as they are is with full visibility into their data. With GoGoGuest Customer Data Management and API centric capabilities, you get a single view of each customer profile for every contact—you’ll know things like what they have done, how much they’ve spent and where, and when they’ll purchase next.
Now, you can create truly personal marketing by first streamlining all your data with our built-in Customer Data Management and integration capabilities, you can streamline your customer data from your POS, eCommerce platform and third-party applications that you use to grow and run your business. The best part is that you can use GoGoGuest premium email marketing and SMS marketing capabilities to deliver your personalized marketing too.
Whether your customer subscribed, made a purchase online or in-store, joined your guest WiFi and loyalty program through a third-party app or all of the above, GoGoGuest populates each customer profile with a historic view and timeline of what they’ve done.
This means, crafting customer journeys or triggered marketing automations based on customer behavior is easy and possible. Further, we’ll be able to offer insights and recommendations for your next best marketing action or engagement on email, SMS, web notifications, your loyalty program or all of your available touch points.
When your view of each customer profile is complete, accurate and up-to-date, marketers can truly personalize each message. Here are a few examples and applications:
Learn more about your customers, give your customers more of what they want, and watch your profits grow.
By comparing behaviors of each customer cohort using data and analytics, GoGoGuest is able to provide you with insights on key drivers that increase the average order per visit and the frequency of visit.
With so much data, you don’t have to worry about organizing each cohort to find your answers. GoGoGuest comes with a smart segmentation feature that allows you to go deeper, learn and design customers journeys that are appealing to each customer cohort.
How GoGoGuest Helps: Here is where GoGoGuest comes in as a customer data management platform:
When you have a complete view of the customer, the next step is understanding then predicting your customer’s next move.
How GoGoGuest Helps: The GoGoGuest platform provides brands of all sizes with targeted customer insights and predictive analytics, like a recommendation engine of next best actions to engage with your customers and drive your customer relationships forward.
The more you know, the more personal and compelling your message will be, customer by customer.
Don’t take our word for it. We encourage you to dive in and dig deeper. Have you read The Customer Engagement Playbook? Produced by the GoGoGuest team, it offers actionable next steps and best practices on how to implement these actionable full cycle marketing tips from creating awareness, customer engagement to growing customer loyalty that drive value.
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A collection of useful resources, guides, customer success stories and product updates from the GoGoGuest Team.
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