Restaurant Loyalty Programs fit for your guests and your goals.
A Loyalty Program fit for your guests and your goals.
Flexible Restaurant Loyalty Programs
Build restaurant loyalty programs exclusive to you and tailored to your guests. Integrates with your existing POS and systems to increase customer engagement.
How GoGoGuest helps you build restaurant loyalty programs
Unique Restaurant Loyalty Programs
Go beyond the tired “1 point per $1” system to loyalty and rewards programs that engage restaurant guests and drive sales.
ROI on every reward
Are your loyalty reward redemptions driving revenue? GoGoGuest runs a sales effectiveness analysis of your existing restaurant loyalty program to see how it’s working for you and your guests.
Robust guest loyalty engine
Our customer loyalty engine frictionlessly integrates with your restaurant's existing POS and online ordering systems.
Offer guests exclusive rewards
From day one, have an intuitive restaurant loyalty program that sends guests tailored offers just for them.
What You Get With Restaurant Loyalty Program Tools:
Custom loyalty program designs
Choose a program type or mix and match, and customize to fit your goals and needs.
Know your high-value guests
Your front-of-the house team will know high-value customers the moment they place an order.
Personalized recommendations
Strengthen guest relationships by recommending dishes or drinks that fit their profile.
Easy multi-channel redemption
Rewards are easily visible and redeemable in-app for guests who prefer to order online.
Frictionless implementation
Integration with your POS, eCommerce and third-party apps to align with rewards program.
No other hardware needed
No hardware or expensive engineers required – GoGoGuest does all the heavy lifting for you.
Brands we’ve partnered with
Build Your Own Restaurant Loyalty Programs
We work with you to craft unique restaurant loyalty programs that resonate with your guests and target audience so you can create happy guests and increase transactions.
Pick Your Restaurant Loyalty Program Adventure
With GoGoGuest, you get to be in control. Choose from our 3 main restaurant loyalty program types, or we’ll customize one for your brand.
Earn & Burn
Digital punch card program
Our most popular loyalty program. The “Earn & Burn” program is easy to implement and simply encourages guests to keep purchasing to earn more points, which can be redeemed for future items.
- Point system designed based on your restaurant’s average purchase per visit
- Reset the program every 6 months or yearly
- Guests are encouraged to get to the next level for new rewards
- Offer ad-hoc rewards for high-value guests
Tiered
Quest centered program
Designed for exclusivity. The Tiered program allows guests to achieve access to more perks by advancing to higher membership levels, or tiers. This encourages additional spending for unique access to privileges.
- Encourages guests to make continued purchases to maintain status
- Creates exclusivity
- Opportunity for highly personalized brand experiences
- Option to reset the program every 6 months to 12 months
Perks
Just join - earn perks for all!
For brands that want to grow awareness and loyalty, the Perks loyalty program offers perks to all program members, unconditionally.
- Focus on highlighting products and services unique to your brand to all
- Comprehensive cross-channel guest engagement strategy
- Grows loyalty through recurring purchases both in-store and online
- Option to reset the program every 6 months to 12 months
Why Personalization Matters
3 Loyalty Laws
Our restaurant loyalty programs are creative and flexible for brands of all sizes.
Info for better rewards
The logic is simple: consumers want more discounts, and they want offers tailored to them for things they already want to buy. 87% of guests are open to brands monitoring their activity in exchange for personalized rewards.
Will purchase again after incentive
Personalized offers are the gifts that keep on giving. 75% of guests are likely to make another purchase after receiving an incentive – which means they won’t just come in for that discount, but they’ll even purchase more without the discount!
Will trade brand loyalty for incentives
Even when a consumer is loyal to another brand, 18% will always choose you over the other one if you have rewards. So go ahead, personalize those offers and get some converts!
The GoGoGuest Method For Guest Journey Marketing
It's easy to get started
Our Customer Data Platform lets you see the entire guest journey through their purchase patterns, from their first purchase through each time they pick a new trend or favorite. Here’s how that translates to personalized marketing efforts, in real time:
Test, Refine & Repeat
- Send an email or SMS, try a loyalty program and more – and see how guests respond.
- Add, subtract and edit offers and programs to see what loyal, and new, guests love the most.
- Once you’ve found what works, use it! Then, test more offers and systems to get even more sales.
Afif Baltagi
Owner, Slowpokes Coffee & Roastery
We Offer Restaurant Loyalty Programs For
Packages
Quick Start Package
Need a jumpstart?
All the support you need to set up email, SMS and digital marketing for success, fast. We’ll help you build a roadmap to launch, set up your account, provide personalized training, and do an initial assessment of list health.
Strategic Services
Dig into your data, insights and opportunities
An annual service that provides you with a full implementation team focused on executing a comprehensive guest engagement program for your business and brand. Our team of experts will work with you to keep an eye on key delivery metrics, share best practices and make specific recommendations to continuously improve your overall digital guest experience.
World-Class Customer Service & Support
You’re determined to succeed. We’re determined to help. Learn why both young and established organizations trust GoGoGuest. See what we’re about.
GoGoGuest rises above other options because:
- Well-designed, forward-thinking engineering is always at the forefront of our minds.
- We don’t believe in one-size-fits-all, so our services are built for any type and size of restaurant business.
- We have real humans that work with you that are available for any issue.
- We help you take realistic action that works with menu engineering, market basket analysis and product mix optimization.
- We’ll tell you your top consistently selling products, who is buying them and which products are costing you rather than making you money.
A flexible platform that’s made for the restaurant industry
- Scalable platform that grows with you
- Seamless integration with third-party apps
- 360-degree guest profiles
- Guest journeys triggered by behavior
- Personalized messaging with email, SMS, WiFi and loyalty programs
- Menu engineering/product mix
Brands who choose GoGoGuest see 40% more new guests and 32% more loyal fans.
Create excitement and sales à la personalization.
“We're stepping up our digital marketing game using GoGoGuest's guest engagement data driven platform and we're seeing results! Their customer success team has never let us down.”
Becky Tachihara
Education and Innovation Manager, Coffeebar
“From improving the guest experience with WiFi marketing to understanding purchase patterns, GoGoGuest is the storefront and customer marketing solution every independent coffee shop business owner should use.”
Catherine Vera Milligan
OWNER
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