GoGoGuest – Customer Intelligence For Restaurants

- since 2016 -

Revolutionizing Your Restaurant Using Customer Intelligence

Who We Are

GoGoGuest allows you to quickly gather all your restaurant’s customer first-party data across sales channels and uses powerful customer intelligence and business insights to empower growing restaurant concepts of all sizes to increase revenue through personalized cross-channel loyalty management, market basket analysis, and customer analytics.Founded in San Francisco, CA our team of 8 is fully remote today. 

How It Started

Our goal is to make life easier for everyone in the restaurant and hospitality industries. The customer data restaurant concepts collect through their existing systems is often unorganized and difficult to use to run and grow the business.  GoGoGuest’s restaurant customer intelligence solutions help restaurant concepts understand the information they need to personalize their menu marketing, messaging, offers, and promotions, and then measure the sales effectiveness of each marketing channel.

Why Choose Us

Understanding guest behavior is critical to staying ahead of the trends, building powerful marketing and loyalty programs, and converting casual customers into your biggest fans.  Combine your restaurant’s cloud POS system with GoGoGuest’s Customer Intelligence platform to easily extend the guest experience across multiple sales channels and far outside your restaurant’s walls. Discover key customer insights and elements of your business typically invisible to the naked eye – all without the need for an expensive data scientist or engineering team.

How It Works

GoGoGuest is a software subscription available as a monthly or annual service for independently owned locations and medium to large scale multi-location unit operations EXPLORE PACKAGES 

INNOVATION WITH PURPOSE

We don't just build software - our solutions make restaurants smarter. We give them the tools to acquire, engage and convert loyal customers into rabid fans.

We are part of an ecosystem

We integrate and partner with the best cloud technology providers in POS systems, WiFi systems, Ecommerce platforms and third-party applications. Our standard subscriptions scale based on your business needs, while our seamless integrations support all your complex data and customer analytics requirements.

Your data, our engineering and design

We break down barriers for restaurant marketing and customer teams by uncovering revenue opportunities you didn't know exist. At the heart of GoGoGuest is our proprietary machine learning and AI technology uncovering key behavioral patterns readily available to support your business without the need for an expensive data scientist or engineer.

Dedicated to your success

Whether it’s technical support or ongoing strategic services, you can lean on our customer success team to gain the most out of your GoGoGuest experience. Every subscription comes with human support.

Human-centric design and engineering

Did you know that consumers and businesses share a lot of information with each other? Information filled with key customer attributes and purchase behaviors are available across multiple channels: physical storefront, websites, online store, social media and more. 

Despite the rich data, restaurant concepts and businesses are missing the opportunity to humanize every interaction with their customer. This is due to the lack of easy and real-time access to the data available from business systems.

GoGoGuest is a data-rich intuitive customer intelligence software platform  empowering restaurants to forge connections with their customers across all sales channels. We serve hospitality, fast-casual restaurants restaurants, full-service restaurants, coffee shops, bars, DTC and retail brands.

Meet our customers

Our Values

GoGoGuest is built on the principle of forging customer connections for brands of any size. We do this by growing with powerful and connected technology ecosystems, so we can provide our customers with effortless access to customer data and thoughtful channels for engagement.

We Are Just Getting Started

We connect the dots between guest behavior and sales opportunities without hiring an expensive data scientist or data engineer.

Team Members
+
Customers
1 M+
Relationships Managed
+
US Cities

Meet Our Leadership Team

With over 25 years of combined professional experience creating and innovating for startups, brands and enterprise organizations, Jessica and Chris is the dynamic duo behind the success and mission of GoGoGuest. 

CEO, co-Founder

Jessica Valenzuela

Jessica is the CEO and co-Founder at GoGoGuest. A dedicated entrepreneur with 15 years of digital marketing, sales and information technology leadership experience. Previously, Jessica launched brands for Gwen Stefani, Coty, Inc., Hewlett Packard and Pfizer. She also delivered applications for Square, Logitech and Taptera. Jessica pursued higher education programs in Hospitality and Restaurant Management at the University of the Philippines and Business Information Systems at DePaul University in Chicago, IL. When not leading at GoGoGuest, Jessica enjoys mountain biking and hiking in the high-alpine, snowboarding and discovering parts of the world.

CPO, co-Founder

Chris O'Connor

Chris is the Chief Product Officer and co-Founder of GoGoGuest, bringing more than 15 years of executive experience leading growth oriented startups. Previously, Chris created the enterprise mobility platform Taptera, delivering enterprise applications on emerging mobile platforms. Prior to Taptera Chris led the enterprise technology team at Roche Pharmaceuticals responsible for innovative mobile and cloud technologies. Chris holds a BS in Nuclear Engineering from the University of Illinois, Urbana-Champaign. When not working on new products Chris can be found biking, snowboarding and exploring new parts of the world.

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We’re committed to building a diverse workforce and a place where you belong.