- since 2016 -
Revolutionizing Your Restaurant Using Customer Intelligence
Who We Are
GoGoGuest allows you to quickly gather all your restaurant’s customer first-party data across sales channels and uses powerful customer intelligence and business insights to empower growing restaurant concepts of all sizes to increase revenue through personalized cross-channel loyalty management, market basket analysis, and customer analytics.Founded in San Francisco, CA our team of 8 is fully remote today.
How It Started
Our goal is to make life easier for everyone in the restaurant and hospitality industries. The customer data restaurant concepts collect through their existing systems is often unorganized and difficult to use to run and grow the business. GoGoGuest’s restaurant customer intelligence solutions help restaurant concepts understand the information they need to personalize their menu marketing, messaging, offers, and promotions, and then measure the sales effectiveness of each marketing channel.
Why Choose Us
Understanding guest behavior is critical to staying ahead of the trends, building powerful marketing and loyalty programs, and converting casual customers into your biggest fans. Combine your restaurant’s cloud POS system with GoGoGuest’s Customer Intelligence platform to easily extend the guest experience across multiple sales channels and far outside your restaurant’s walls. Discover key customer insights and elements of your business typically invisible to the naked eye – all without the need for an expensive data scientist or engineering team.
INNOVATION WITH PURPOSE
We don't just build software - our solutions make restaurants smarter. We give them the tools to acquire, engage and convert loyal customers into rabid fans.
Human-centric design and engineering
Did you know that consumers and businesses share a lot of information with each other? Information filled with key customer attributes and purchase behaviors are available across multiple channels: physical storefront, websites, online store, social media and more.
Despite the rich data, restaurant concepts and businesses are missing the opportunity to humanize every interaction with their customer. This is due to the lack of easy and real-time access to the data available from business systems.
GoGoGuest is a data-rich intuitive customer intelligence software platform empowering restaurants to forge connections with their customers across all sales channels. We serve hospitality, fast-casual restaurants restaurants, full-service restaurants, coffee shops, bars, DTC and retail brands.
Meet our customers
GoGoGuest is built on the principle of forging customer connections for brands of any size. We do this by growing with powerful and connected technology ecosystems, so we can provide our customers with effortless access to customer data and thoughtful channels for engagement.
We Are Just Getting Started
We connect the dots between guest behavior and sales opportunities without hiring an expensive data scientist or data engineer.
Meet Our Leadership Team
With over 25 years of combined professional experience creating and innovating for startups, brands and enterprise organizations, Jessica and Chris is the dynamic duo behind the success and mission of GoGoGuest.
Chris is the Chief Product Officer and co-Founder of GoGoGuest, bringing more than 15 years of executive experience leading growth oriented startups. Previously, Chris created the enterprise mobility platform Taptera, delivering enterprise applications on emerging mobile platforms. Prior to Taptera Chris led the enterprise technology team at Roche Pharmaceuticals responsible for innovative mobile and cloud technologies. Chris holds a BS in Nuclear Engineering from the University of Illinois, Urbana-Champaign. When not working on new products Chris can be found biking, snowboarding and exploring new parts of the world.