- since 2016 -
Customer first insights to grow your hospitality business
Who We Are
GoGoGuest helps hospitality brands drive revenue with customer analytics and AI. So you can identify new opportunities, optimize customer touch points and grow your revenue in-store and online. Founded in San Francisco, CA our team of 8 is fully remote today.
How It Started
In 2016, we made it our mission to empower hospitality brands of any size to be a customer insights first business. We help create endless possibilities and opportunities with easy access to customer insights, the backbone for any business to grow.
Why Choose Us
We help you uncover actionable customer insights to grow your fast-casual restaurant, full-service restaurant, coffee shop, bar or taproom. We didn’t stop there. Our customers rely on our technology and solutions to elevate and personalize each touch point.
How It Works
GoGoGuest is a software subscription available as a monthly or annual service. EXPLORE PACKAGES.
INNOVATION WITH PURPOSE
Built on customer experiences, engineering and design
We are part of an ecosystem
We integrate and partner with the best technology providers in POS systems, WiFi systems, Ecommerce platforms and third-party applications. Our standard subscriptions scale based on your business needs, while our seamless integrations make your most complex requirements possible.
Your data, our engineering and design
We break down barriers for marketing and customer teams by uncovering opportunities you didn't know exist. At the heart of GoGoGuest is our proprietary technology uncovering key customer attributes and their purchase behaviors from in-store and online customer data.
Dedicated to your success
Whether it’s technical support or ongoing strategic services, you can lean on our customer success team to gain the most out of your GoGoGuest experience. Every subscription comes with human support.
Human-centric design and engineering
Did you know that consumers and businesses share a lot of information with each other? Information filled with key customer attributes and purchase behaviors are available across multiple channels: physical storefront, websites, online store, social media and more.
Despite the rich data, brands and businesses are missing the opportunity to humanize every interaction with their customer. This is due to the lack of easy and real-time access to the data available from business systems.
GoGoGuest is a data-rich intuitive customer engagement software platform empowering brands to forge connections with their customers in-store and online. We serve hospitality, fast-casual restaurants, full-service restaurants, coffee, DTC and retail brands.
Meet our customers
Our Values
GoGoGuest is built on the principle of forging customer connections for brands of any size. We do this by growing with powerful and connected technology ecosystems, so we can provide our customers with effortless access to customer data and thoughtful channels for engagement.
Our Achievements
Customers are at the center of everything we do.
we're here to empower marketers and customer teams with the best data-rich customer engagement software platform.
Meet Our Leadership Team
With over 25 years of combined professional experience creating and innovating for startups, brands and enterprise organizations, Jessica and Chris is the dynamic duo behind the success and mission of GoGoGuest.
Jessica Valenzuela
Jessica is the CEO and co-Founder at GoGoGuest. A dedicated entrepreneur with 15 years of digital marketing, sales and information technology leadership experience. Previously, Jessica launched brands for Gwen Stefani, Coty, Inc., Hewlett Packard and Pfizer. She also delivered applications for Square, Logitech and Taptera. Jessica pursued higher education programs in Hospitality and Restaurant Management at the University of the Philippines and Business Information Systems at DePaul University in Chicago, IL. When not leading at GoGoGuest, Jessica enjoys mountain biking and hiking in the high-alpine, snowboarding and discovering parts of the world.
Chris O'Connor
Chris is the Chief Product Officer and co-Founder of GoGoGuest, bringing more than 15 years of executive experience leading growth oriented startups. Previously, Chris created the enterprise mobility platform Taptera, delivering enterprise applications on emerging mobile platforms. Prior to Taptera Chris led the enterprise technology team at Roche Pharmaceuticals responsible for innovative mobile and cloud technologies. Chris holds a BS in Nuclear Engineering from the University of Illinois, Urbana-Champaign. When not working on new products Chris can be found biking, snowboarding and exploring new parts of the world.
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