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Really Good Articles & News

The Library is designed for learning new things or trying a different approach. Connecting your in-store and digital customer experiences is top of mind, so we set out to make our articles helpful and useful showing you how-tos, how-comes, and helping you, your brand and your industry be the best you can be to your communities.

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Latest Articles

What Is An API Centric Customer Engagement And Loyalty Engine?

What Is An API Centric Engagement and Loyalty Engine? Growing customer loyalty is the cornerstone for success of brands and businesses in the hospitality, travel, DTC, retail,  Quick Service Retail, coffee shops and restaurants. Customer acquisition requires so much more than an Instagram post, TikTok or an ad for a brand to convert subscriber or

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Why Your Business Needs Marketing Segmentation

Why Your Business Needs Marketing Segmentation Marketing segmentation or customer groups is a view of different customer sub-groups in your entire customer list or data base. Customer sub-groups or smart segments can be organized based on specific critera. Segmentation criteria can vary and is driven by a marketer’s goals or programs. In this guide, we

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Drive Sales With Marketing Automations

Drive Sales With Marketing Automations Marketing automations or “triggers” when used with data and rules are powerful tools that help drive repeat purchases for restaurants, coffee shops, taprooms, hospitality and retail brands.  There are 3 key ingredients for marketing automations to drive sales: data, rules and content.This guide provides six examples of effective marketing automations

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What Is Market Basket Analysis, Anyway?

What Is Market Basket Analysis? Market Basket Analysis (MBA) or affinity analysis is a data mining technique used to uncover meaningful correlations across products and customer purchase patterns.  At GoGoGuest, Market Basket Analysis is a module that is part of our Analytics and AI platform that helps brands predict customer behavior and find purchasing patterns. 

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6 Handy Tips Before Choosing An Access Point

6 Handy Tips Before Choosing An Access Point If you are planning to open a coffeeshop, a restaurant, a quick service spot, craft brewery or a retail experience store you will need network connectivity. This handy guide will walk you through 6 tips when choosing the right wireless cloud access points for your business. Wireless

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No Fee Online Reservations For Restaurants

No Fee Online Reservations For Restaurants The year of 2020 and 2021 is likely to be one of the most challenging times for restaurateurs of all sizes. As the quick service retail and full-service restaurant industry cope with the restrictions and risks of COVID-19.  Along with adjusting the food service and dining experience or expanding

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6 Actionable Hospitality Marketing Tips

Keys To Actionable Hospitality Marketing There are 86, 789 hotels and motels in the United States. As a hospitality brand owner and operator, the competition to gain the attention of wanderers to your property can be fierce. How discoverable is your hotel or motel in each local market you serve? According to Travel Weekly, direct bookings make up  49%

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Grow Your Taproom With Smart Email Marketing

Grow Your Taproom With Email Marketing The year of 2020 and 2021, is likely to be one of the most challenging times for bars, taprooms and quick service retail, as many bar and taproom owners and operators cope with the restrictions and risks of COVID-19. Along with social distancing safety

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Secrets To Successful Quick Service Retail Marketing

Secrets To Successful Quick Service Retail Marketing In 2021 The Quick Service Retail (QSR), restaurant and hospitality industries saw their storefront business go from unprecedented growth to a complete stand-still in a matter of weeks, due to social distancing measures to stop the spread of COVID-19. The year of 2020

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No Fee Online Reservations For Restaurants

No Fee Online Reservations For Restaurants The year of 2020 and 2021 is likely to be one of the most challenging times for restaurateurs of all sizes. As the quick service retail and full-service restaurant industry cope with the restrictions and risks of COVID-19.  Along with adjusting the food service

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Customer Data Management

Work smarter, not harder Capture and understand mountains of customer data from multiple business systems. GoGoGuest comes with a ready-to-use customer data management that can collect, organize and understand millions of data in minutes. CONNECT WITH SALES Customer Data Management KEY BENEFITS Single View Of Your Customers Gain a complete view of your customers’ purchase

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API Centric Customer Loyalty

Paving the path to customer loyalty Along side our customer engagement solutions, GoGoGuest delivers  customer loyalty programs that combines in-store and  eCommerce customer experiences that add value. CONNECT WITH SALES Customer Loyalty Programs KEY BENEFITS Move In-Store And eCommerce Loyalty Beyond Points Drive any business KPI you need in-store or in your eCommerce channel. Build

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