Let’s fix your disjointed data so you can win.
Let’s fix your disjointed data so you can win.
Your Silos of Data Are Better Together. GoGoGuest Is Proven To Produce Results.
Made-to-order platform that grows with you
Your restaurant is unique. Our data unification happens in real time, as your guests change, so they’ll return again and again.
99% customer satisfaction rate
Our industry-leading customer support reflects our passion for seeing our customers succeed.
Customer success-focused team
Our support team of humans is here to supercharge your guest engagement, loyalty programs, implementation and strategy.
Action made easy
We consolidate your data so you can have the intelligence you need to attract and retain happy guests so you can scale while you focus on doing the things you need to.
GoGoGuest is the Key to Personalizing Marketing for Guest-Centric Success
Say hello to: Understanding every guest’s journey to making a purchase from the moment they discover you to walking through the door or ordering online, so you can know who they are and what they love
Say goodbye to: disconnected data that leaves you with extra work and guessing games
Say hello to: Intelligence that allows you to see the path to first-time purchase and lets you turn buyers into loyal guests, both in-store and online through personalization of offers
Say goodbye to: mass offers that don’t work, or “spray and pray” marketing
Say hello to: Optimization of your menu and offers with what people are buying, trends and top-selling items
Say goodbye to: Menu items that are costing you more than you’re making and not knowing the most profitable upsells and cross-sells
Brands we’ve partnered with
Our Recipe
GoGoGuest is like the perfect cocktail, we gather the ingredients, add in the right amounts and shake well. You sip and enjoy!
What we’ll need
Data gathering
We collect and unify guest data from all of your siloed sources, much of which has been hidden and unusable.
- POS systems
- Wifi
- E-Commerce
- Online and Contactless
- Ordering
- Inventory
- Third-party delivery apps
- Reservations
Preparation
Data analyzing
We create a 360-degree view of your guests so you can create tailored offers and smart marketing campaigns without hiring an expensive data scientist.
- Guest behaviors like purchasing, location and more
- Like-minded guest groups
- Time and location specific cross-sells and upsells.
- Personalized offers and loyalty programs
Action
Tailoring and personalization
We help you use your data for marketing campaigns, menu updates and more to maximize your profit and your guests’ appetites.
- Analytics and recommendations for each step of the guest cycle
- Automated, real-time email, SMS and guest loyalty solutions
- Product mix for menu engineering
- Moment-to-moment personalization for tailored offers
We’re Here To Support You Supporting Your Guests
For you
Whether you’re a marketer, restaurant owner or CEO, using GoGoGuest allows you to achieve more, in less time, and to stay ahead of the game. We know running a restaurant business is hard work, and that’s exactly why we’re in this business - to make your job easier and more effective.
- Right now is a record time of growth for restaurants, even with over 660,500
- Restaurants in the US. The best are growing because they’re personalizing.
- 95% of restaurant owners say that using tech, especially online, increases ROI.
- GoGoGuest can also help you prevent staff turnover by knowing how to support and optimize your team for success
- 76% of consumers are more likely consider buying from businesses that personalize
- 78% are more likely to recommend these brands to others
- 78% are more likely to make repeat purchases
For guests
People not only value, but expect personalization. The new normal means that you need support to keep up. GoGoGuest makes it easy to stay relevant with a platform that is smart enough to change whenever people do, so you never miss a beat and all your guests know is that they’re getting top tier customer service and more reasons to choose you.
- In the last 2 years, 75% of consumers tried new shopping behaviors and discovered restaurants using personalization and tech.
- 80% of customers want personalized recommendations based on past orders or current trends.
- People are willing to trust their personal data to restaurants when they receive improved experiences.
We Work With
Packages
Quick Start Package
Need a jumpstart?
All the support you need to set up email, SMS and digital marketing for success, fast. We’ll help you build a roadmap to launch, set up your account, provide personalized training, and do an initial assessment of list health.
Strategic Services
Dig into your data, insights and opportunities
An annual service that provides you with a full implementation team focused on executing a comprehensive guest engagement program for your business and brand. Our team of experts will work with you to keep an eye on key delivery metrics, share best practices and make specific recommendations to continuously improve your overall digital guest experience.
World-Class Customer Service & Support
You’re determined to succeed. We’re determined to help. Learn why both young and established organizations trust GoGoGuest. See what we’re about.
GoGoGuest rises above other options because:
- Well-designed, forward-thinking engineering is always at the forefront of our minds.
- We don’t believe in one-size-fits-all, so our services are built for any type and size of restaurant business.
- We have real humans that work with you that are available for any issue.
- We help you take realistic action that works with menu engineering, market basket analysis and product mix optimization.
- We’ll tell you your top consistently selling products, who is buying them and which products are costing you rather than making you money.
A flexible platform that’s made for the restaurant industry
- Scalable platform that grows with you
- Seamless integration with third-party apps (examples…)
- 360-degree guest profiles
- Guest journeys triggered by behavior
- Personalized messaging with email, SMS, wifi and loyalty programs
- Menu engineering/product mix
“We're stepping up our digital marketing game using GoGoGuest's guest engagement data driven platform and we're seeing results! Their customer success team has never let us down.”
Becky Tachihara
Education and Innovation Manager, Coffeebar
“From improving the guest experience with WiFi marketing to understanding purchase patterns, GoGoGuest is the storefront and customer marketing solution every independent coffee shop business owner should use.”
Catherine Vera Milligan
OWNER
Resources to support you along the way
Get There Faster With GoGoGuest.
Talk to an expert today.
