Make sure cloud guests don’t feel ghosted.
Make sure cloud guests don’t feel ghosted.
Build Relationships With Real Guests Who Order Incognito With Unified Data.
Cloud kitchens can build strong guest relationships with consolidated data and insights used the right way. GoGoGuest helps you understand your guests beyond their first transaction to create loyal fans.
Whether your kitchen is entirely cloud-based, hybrid or influencer brand, GoGoGuest combines real-time data from all customer touch-points like online ordering, third-party apps and socials to bring insights that help with menu engineering, personalized loyalty programs, email and SMS marketing for raving fans and skyrocketed ROI for your business.
I’m ready to grow!
The Three C’s of Guest Contact
Convert with Closed-Loop Reporting
Measuring audience engagement and knowing which high-value guests are buying and when lets you know which campaigns, upsells and cross-sells to run. When a brand is able to engage and understand a guest’s behavior at first touch, there is a 78-85% chance that guest will become loyal if they fit your marketable audience.
Create Devoted Fans
Attract guests at every sales channel and discover your best audience on social media through GoGoGuest. Capture fans and make devout followers with data that helps you connect with fans of Instagram influencers. Find out if your loyalty program is adding value and discover which offers drive ROI so you can capitalize on the most popular ones. 52% of guests switch brands when they do not feel appreciated, showing that gratitude goes a long way.
Cultivate Personalization
Your guests expect personalized content and messages from their favorite restaurants. Send content based on prior purchase patterns, engineer menus driven by popular items based in each market, and more. Once you understand your data, the opportunities to build relationships are endless! You only want friends who care about you, right? People who value personalization are willing to pay 77% more than the average consumer.
Here’s How It Works:
GoGoGuest goes the extra mile with your data while you do what you do best, without fancy equipment, expensive data scientists or engineers. We seamlessly integrate with every major point of sale provider to give you all your data in one place, understand the information and formulate a plan for success.
- Capture and unify customer data in one place
- Understand the data using analytics and insights
- Implement dynamic marketing programs that grow with guests in real time
- Create email and SMS campaigns, loyalty programs and menu engineering
- Refine methods using predictive analytics and machine learning
Proven to Grow Cloud Kitchens
See how GoGoGuest has helped cloud kitchens craft strong guest relationships with data from all online sources, insights and real-time, tailored offers that match the customer’s journey and increase ROI.
The All-In-One Platform that Masters Guest Personalization
Take Guests On Their Ultimate Journeys
When you have data in various places, it’s difficult to know what strategies will create the happiest guests and the best returns. Consolidated data equals power. That intelligence can be utilized to let your best guests know you see them and drive sales. Here’s what unified data can tell you:
- Your most loyal guests and those with the most potential for growth
- What guests are buying and how you can optimize your menu
- Where your guests are buying and how to best communicate with them
- What campaigns you should be running and how to personalize offers
The Strongest Guest Relationships Are In The Cloud.
Book a product tour to see what GoGoGuest can do for you!
