Let’s make your coffee shop their Go-To
Let’s make your coffee shop their Go-To
Unlock every opportunity for your coffee shop brand.
The modern consumer expects personalization. Whether you're an independent, emerging or enterprise coffee shop brand, connected and meaningful data should be part of your growth strategy. Why? Consumers are choosing to invest in brands that care about what they need and want.
GoGoGuest combines data from your coffee shop systems and helps you unlock every personalization opportunity that can influence your coffee shop’s revenue performance, across sales channels.
See GoGoGuest in action.
Why should you invest in personalization?
Convert with Closed-Loop Reporting
Measuring audience engagement and knowing which high-value guests are buying and when lets you know which campaigns, upsells and cross-sells to run. When a brand is able to engage and understand a guest’s behavior at first touch, there is a 78-85% chance that guest will become loyal if they fit your marketable audience.
Create Devoted Fans
Attract guests at every sales channel and discover your best audience on social media through GoGoGuest. Capture fans and make devout followers with data that helps you connect with fans of Instagram influencers. Find out if your loyalty program is adding value and discover which offers drive ROI so you can capitalize on the most popular ones. 52% of guests switch brands when they do not feel appreciated, showing that gratitude goes a long way.
Cultivate Personalization
Your guests expect personalized content and messages from their favorite restaurants. Send content based on prior purchase patterns, engineer menus driven by popular items based in each market, and more. Once you understand your data, the opportunities to build relationships are endless! You only want friends who care about you, right? People who value personalization are willing to pay 77% more than the average consumer.
How it works
GoGoGuest goes the extra mile with your data while you do what you do best, without fancy equipment, expensive data scientists or engineers. We seamlessly integrate with every major point of sale provider, third-party online ordering aggregator and eCommerce platform to give you all your data in one place, understand the information and formulate a plan of action.
- Capture and unify customer data in one place
- Understand the data with revenue performance visualizations
- Empower coffee shop operations and marketing teams with actionable insights
- Implement personalized coffee shop digital marketing and experiential programs
- Measure revenue performance, align your processes and iterate
Proven to Grow Coffee Shops
No more guessing. Let GoGoGuest measure the revenue performance of each sales channel and marketing campaign.
Coffee shop guest engagement tools that grow revenue.
Take guests on their ultimate journeys.
When you have data in various places, it’s difficult to know what strategies will create the happiest guests and the best returns. Connected data is meaningful data. That intelligence can be utilized to let your best guests know you care and drive sales with personalized offers by sales channel. Here’s what unified data can tell you:
- Your most loyal guests and those with the most potential for growth
- What guests are buying and how you can optimize your menu
- Where your guests are buying and how to best communicate with them
- What campaigns you should be running and how to personalize offers
Hospitality Technology recognized our CEO and co-Founder, Jessica Valenzuela with a Rising Star award for unlocking the power of personalization for restaurants. MURTEC 2022 in Las Vegas, NV.
Unlock every opportunity for your coffee shop
Book a meeting to see what GoGoGuest can do for you.
